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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of emily schoenrock

emily schoenrock

April 29, 2026

5  out of  5
rating by emily schoenrock
"Because the agent Patrick Smith was so great to work with, I opted to get coverage for my camper van with this office even though the quote was a bit more expensive than another company."
We responded:
"Thank you, Emily, for your wonderful feedback! I'm delighted to hear that Patrick made such a positive impression and that you chose our office for your camper van coverage. We truly value your trust and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Jeanie Davenport

April 9, 2026

5  out of  5
rating by Jeanie Davenport
"Shelby was a wonderful help! She managed to get a good price for my insurance and she was so helpful about scheduling my payment dates and allowing me to pay cash!"
We responded:
"Thank you, Jeanie! I'm happy to know you received great assistance with your insurance and payment scheduling. We appreciate your feedback and are here for any future needs. Let us know if there's anything else we can do for you!"
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Paul Hess

April 3, 2026

5  out of  5
rating by Paul Hess
"I love the team at Scott's branch, they are so helpful and patient! Getting in an accident is no fun, but the process was so straight forward - getting my car into the body shop, rental car reserved etc ... I had emails with all the info I needed and when I called to setup appointments for both the body shop and rental car, they already had all my info and were just waiting for me to call, it was easy peasy."
We responded:
"Thank you, Paul! I'm happy to hear that our team was able to assist you smoothly during a stressful time. We strive to make the process as easy as possible for our customers. If you ever need anything else, feel free to reach out!"
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ED MOHLER

March 26, 2026

5  out of  5
rating by ED MOHLER
"Agents and staff were very helpful and friendly giving a welcoming vibe from the opening of their door! Very efficient in completing my business and meeting my needs! I am happy to be associated with this State Farm agency! Sincerely,Edwin Mohler"
We responded:
"Thank you for your wonderful feedback, Ed! I'm glad to hear that our team made you feel welcome and efficiently met your needs. It's great to have you with us at State Farm. Let us know if there's anything else we can assist you with!"
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Meredith

March 26, 2026

5  out of  5
rating by Meredith
"Kyra switched me to a new insurance company, saved me ~$40 a month, and was communicative throughout the whole process. Thank you so much!"
We responded:
"Thank you, Meredith! I'm happy to hear that Kyra was able to assist you with the switch and help you save money. Our team is dedicated to providing excellent service and communication. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Bryant Vasquez

March 20, 2026

5  out of  5
rating by Bryant Vasquez
"I had a great experience working with Shelby. It was my first time getting insurance on my own. She answered all my questions and went above and beyond to make sure I got a good rate. I appreciate how simple the process was and I would highly recommend them to anyone."
We responded:
"Thank you for your review, Bryant! I'm glad to hear that your first experience getting insurance was smooth and straightforward. It's great to know you found the process simple and were able to secure a good rate. We appreciate your recommendation and are here for any future needs you might have. Thanks for choosing us!"
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candace tepper

March 13, 2026

5  out of  5
rating by candace tepper
"It was a relief to have my insurance needs met we without a hard sell. I was pleasantly surprised."
We responded:
"Thank you, Candace! I'm happy to hear that you felt at ease with our approach and that we could meet your insurance needs without any pressure. We aim to provide a comfortable experience for everyone. If you have any more questions or need assistance, feel free to reach out!"
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Omar Adnan

March 6, 2026

5  out of  5
rating by Omar Adnan
"I had a great experience being assisted by a State Farm representative (Shelby). She was extremely kind, patient, and took the time to make sure all of my questions were answered. It’s rare to receive service that feels both professional and genuinely friendly. I truly appreciated how helpful and attentive she was throughout the process. Her support made everything simple and stress-free. Thank you for the excellent service!"
We responded:
"Thank you, Omar, for sharing your experience! I'm glad you found the assistance kind and patient. Our team is committed to ensuring every interaction is both professional and friendly. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jacob Newman

February 20, 2026

5  out of  5
rating by Jacob Newman
"Great customer service from Patrick, was very helpful and knowledgeable and got me a good price!"
We responded:
"Jacob, thank you for your review! I'm happy to hear that Patrick provided excellent service and helped you find a great price. Our team is dedicated to offering knowledgeable and helpful support. If you need anything else, feel free to reach out!"
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Keila Bolen

February 16, 2026

5  out of  5
rating by Keila Bolen
"Kyra was fantastic and helped me quickly and efficiently. She was very friendly and made what could have been a frustrating ordeal and made it easy!"
We responded:
"Thank you, Keila! I'm happy to hear that Kyra provided such efficient and friendly service. We aim to make every experience as smooth as possible. If you need anything else, feel free to reach out!"
Profile photo of Deanna Getz

Deanna Getz

February 12, 2026

5  out of  5
rating by Deanna Getz
"Service is excellent! Shelby contacted me soon after our realtor recommended them. Our late mother's house was not insured and we needed to get that in place right away. It was very easy, quick and reasonably priced. Highly recommend."
We responded:
"Thank you, Deanna! I'm glad we could assist you quickly with your insurance needs. It's wonderful to know the process was easy and met your expectations. If there's anything else you need, just let us know!"
Profile photo of Kate Pritchard

Kate Pritchard

February 12, 2026

5  out of  5
rating by Kate Pritchard
"Shelby is awesome!!!! Every question I have she hasn't answered too I have a direct number to reach her. Absolutely superb customer service."
We responded:
"Thank you for your fantastic feedback, Kate! I'm glad to know you're receiving such excellent service and support. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Dave Roberts

Dave Roberts

February 12, 2026

5  out of  5
rating by Dave Roberts
"Very friendly and efficient staff . Whenever you leave a message you will get a prompt response."
We responded:
"Thank you, Dave! I'm happy to know that our team's friendliness and efficiency made a positive impression. We always aim to respond promptly and ensure your needs are met. If there's anything else we can assist with, just let us know!"
Profile photo of Leonard Munks

Leonard Munks

February 6, 2026

5  out of  5
rating by Leonard Munks
"Kyra provided exceptional service in helping me find much better rates than what I have been paying my previous insurance company for the same coverage for my two homes and two autos. No pressure; just helpful advice and quick pricing to consider."
We responded:
"Thank you, Leonard! I'm happy to hear that Kyra was able to assist you in finding better rates for your coverage. It's great to know that her approach was helpful and pressure-free. If you need anything else, feel free to reach out!"
Profile photo of Carlos Hernandez

Carlos Hernandez

February 5, 2026

5  out of  5
rating by Carlos Hernandez
"Kyra was extremely helpful and helped set me up with a great price for our home and auto. I would recommend 100%"
We responded:
"Hey, Carlos! Thanks for letting us know that Kyra was so helpful and got everything set up for your home and auto in a way that worked well for you. We appreciate you calling out her support and taking the time to share this. Your recommendation means a lot, and thank you for choosing us."
Profile photo of colleen weed

colleen weed

February 2, 2026

5  out of  5
rating by colleen weed
"My experience couldn’t have been more pleasant AND productive. Kyra was just the best. Professional, helpful and a joy to work with."
We responded:
"Colleen, thank you for sharing your experience! I'm happy to hear that Kyra made your visit both pleasant and productive. She truly is a valuable part of our team. If you need anything else, feel free to reach out!"
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Edwin

January 5, 2026

5  out of  5
rating by Edwin
"Had the pleasure of working with Sarah, the office manager. She is quick, professional, and responsive, even during the holidays! I would highly recommend her at Scott Brennan's State Farm office!"
We responded:
"Thank you, Edwin! I'm happy to hear about your positive experience with Sarah. Her dedication and professionalism are truly valued, and I'm glad she could assist you so effectively. If you need anything else, feel free to reach out!"
Profile photo of Ruth Rosebery

Ruth Rosebery

December 2, 2025

5  out of  5
rating by Ruth Rosebery
"Very nice experience with State Farm and Patrick!"
We responded:
"Thank you, Ruth! I'm happy to hear you had a nice experience with our office and Patrick. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Nicky Nickelson

Nicky Nickelson

November 24, 2025

5  out of  5
rating by Nicky Nickelson
"So grateful to Scott and his team for incredible service during my time in Portland. The team always goes above and beyond, is so incredibly kind, quick to answer any of my questions and makes sure I am getting the best service possible. Cannot recommend Scott and his team enough to anyone looking to make a insurance switch or moving to the Portland area!"
We responded:
"Thank you, Nicky! I'm happy to hear that you had such a positive experience with our team during your time in Portland. We strive to provide exceptional service and are always here to help with any questions or needs you may have. Thanks for recommending us! Let us know if there's anything else we can do for you."
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Brenda Yorek

October 24, 2025

4  out of  5
rating by Brenda Yorek
"Honestly reliable and cheap and easy to talk to current plan just got cheeper."
We responded:
"Thank you, Brenda! I'm happy you find our services reliable and affordable. It's great to know that your current plan has become even more cost-effective. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Teague Bechtel

Teague Bechtel

October 17, 2025

5  out of  5
rating by Teague Bechtel
"Scott and his team are the best!"
We responded:
"Thank you, Teague! I'm happy to hear that you think so highly of our team. We’re committed to providing the best service possible. Let us know if there's anything else we can assist you with!"
Profile photo of Sienna Patton

Sienna Patton

October 15, 2025

5  out of  5
rating by Sienna Patton
"Patrick is very knowledgeable, patient, and friendly. It was easy to set up a policy with him!"
We responded:
"Thank you for your review, Sienna! I'm happy to hear that Patrick made setting up your policy a smooth experience. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Richard Cawley

Richard Cawley

August 25, 2025

5  out of  5
rating by Richard Cawley
"Amelia was friendly and completed my boat insurance upgrade in about 15 minutes. I seriously thought it would take days. Super happy with the service. Thank you!"
We responded:
"Thank you, Richard! I'm glad to hear that Amelia was able to assist you quickly and efficiently with your boat insurance upgrade. We always aim to provide fast and friendly service. If you have any more questions or need further assistance, feel free to reach out!"
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Jeremy Buckmaster

August 21, 2025

5  out of  5
rating by Jeremy Buckmaster
"He's so good at his"
We responded:
"Thank you, Jeremy! I'm happy to know you're satisfied with the service. If you ever need anything else, feel free to reach out!"
Profile photo of Autumn Thompson

Autumn Thompson

August 13, 2025

5  out of  5
rating by Autumn Thompson
"Amelia was so lovely to work with! She did an excellent job customizing my insurance to fit my needs at the best price. She was easy to reach and her responses were quick. Very informative. I can’t recommend enough"
We responded:
"Thank you for your wonderful feedback, Autumn! I'm happy to hear that Amelia provided such excellent service in customizing your insurance. It's great to know she was responsive and informative throughout the process. We appreciate your recommendation and are here for any future needs you might have!"