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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madison Popp

November 15, 2024

5  out of  5
rating by Madison Popp
"Kyra is very prompt and polite. I am new to this agent, but she has already set a very positive tone going into it!"
We responded:
"Madison, thank you for sharing your experience! I'm glad to hear that Kyra has made such a positive impression with her promptness and politeness. We're happy to have you with us and look forward to continuing to provide you with excellent service. If you have any questions or need assistance, feel free to reach out anytime. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Robert Ecker

November 13, 2024

5  out of  5
rating by Robert Ecker
"Scott, and his staff including Maureen and Amanda, have been professional in regards to answering my questions and sharing recommendations to meeting my insurance needs. Thank you!"
We responded:
"Robert, thank you for your kind words! I'm glad to hear that Maureen, Amanda, and our team could assist you with your insurance needs. We strive to provide professional and helpful service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, don't hesitate to reach out. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Jane Kennedy

November 13, 2024

5  out of  5
rating by Jane Kennedy
"I had a surprisingly wonderful experience reviewing our policies for HOME and 2 Autos. Kyra was one of the most delightful customer service representatives I have dealt with in ages. She was knowledgeable and friendly. She answered all my questions clearly and updated our policies. She is an asset to State Farm and I feel lucky she was the rep responsible for our insurance. Thank you, Kyra."
We responded:
"Jane, thank you for sharing your wonderful experience with us! I'm glad to hear that Kyra provided you with such knowledgeable and friendly service while reviewing your HOME and Auto policies. She truly is an asset to our team, and we're grateful to have her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Deborah Calloway

November 11, 2024

5  out of  5
rating by Deborah Calloway
"I received a call from STATE FARM, I ignored it because I didn't know it was STATE FARM. I usually delete it and block numbers I don't know. But something told me to call it back and I did.I talked to Kiera. She's an Angel that works at STATE FARM.The nicest person you'll ever talk to. Very kind, friendly and professional. I told her what I wanted and she did everything plus she explained it all. I highly recommend STATE FARM if you're looking for insurance for your car. And the rates are great. Especially for FULL COVERAGE. I couldn't be happier. Plus I talk to another agent who is also an Angel. So very polite and just talking to him the short time that I did was so nice. Mondays aren't all bad!.If you get to speak to people who genuinely care about you and what type of insurance you want. Thank you SCOTT & KIERA. D.Calloway"
We responded:
"Deborah, Thank you so much for your wonderful review! I'm glad you decided to return the call and had such a positive experience with Kiera. She truly is a gem, and it's fantastic to hear she provided you with the service and explanations you needed. It's also great to know that you found our rates for full coverage to be satisfactory. Your kind words about our team and the service you received mean a lot to us. We're always here to help with any of your insurance needs. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Ivan Juarez

November 7, 2024

5  out of  5
rating by Ivan Juarez
"Like to share that since I been back with State Farm, everyone has been super helpful. Thank you to Kyra for helping me handle all my insurance needs. And thank you for offering other ways to save money."
We responded:
"Thank you, Ivan! I'm glad to hear that you've had a positive experience since returning to State Farm. Kyra is indeed a valuable member of our team, and it's great to know she has been able to assist with all your insurance needs. We're also happy to provide options to help you save money. If you need any further assistance, don't hesitate to reach out. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Vivian Hill

October 31, 2024

5  out of  5
rating by Vivian Hill
"Scott and his team are awesome!!! Whenever I call in for any questions or need help, they are always ready to address my concerns. Thanks for all that you guys do. Sarah, Amanda and Shirley-you guys are the dream team."
We responded:
"Vivian, thank you so much for your wonderful review! I'm glad to know that our team has been able to address your concerns and assist you whenever needed. Your appreciation means a lot to us. We're always here to help with any questions or support you might need in the future. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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SAVANNAH KEO

October 24, 2024

5  out of  5
rating by SAVANNAH KEO
"I have been a customer of State Farm and Scott Brennan for about 5+ years but I’ve been a customer State Farm for about 15 years. They are amazing people. They understand that life happened when I got in my car accident twice in six months they were there for us during the whole process, if I have any questions regarding my bills related to Home/Auto They’re there for me. I recommend you guys do use State Farm, especially with Scott Brennan and the family because they’re just good people and very honest. I am very happy that I’m a customer of 15+ Continue to be a customer for life."
We responded:
"Wow, thank you so much for your incredibly kind words and for being a loyal customer over the years, Savannah! I'm glad to hear that our team has been able to support you through your car accidents and any questions you’ve had about your Home/Auto insurance. Your recommendation means a lot to us, and we’re grateful to have you as part of our State Farm family. If you ever need anything, our office is always here to help. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Travis Stanton-Flowers

October 21, 2024

5  out of  5
rating by Travis Stanton-Flowers
"Shirley MacMillan is amazing. When I think about my insurance company I don’t think “State Farm” I think “Shirley”. She is highly competent, proactive, humorous, and has a really big heart. I appreciate her deeply."
We responded:
"Travis, thank you for your wonderful review! I'm so happy to hear that Shirley has made such a positive impact on your experience with our office. Her competence, proactive approach, and sense of humor truly make her a valuable part of our team. We're grateful for your appreciation and look forward to continuing to serve you. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Jared Wick

October 18, 2024

5  out of  5
rating by Jared Wick
"Scott Brennan’s office has continued to provide exceptional customer service. I personally have been helped on a number of issues over the years. I highly recommend him to anyone looking for an insurance agent."
We responded:
"Jared, thank you so much for your kind words and high recommendation! I'm glad our office has been able to assist you with various issues over the years. Your satisfaction with our customer service means a lot to us. If you ever need anything in the future, we're here to help. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Rosemary Radford

October 18, 2024

5  out of  5
rating by Rosemary Radford
"Scott and his team are organized, informed, and kind. It's rare to find a company that cares deeply about their customers and have their best interest at heart. 10/10 recommend."
We responded:
"Rosemary, thank you for your wonderful review! I'm happy to know that you found our team organized, informed, and kind. We genuinely care about our customers and always strive to have their best interests at heart. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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larissa magana

August 28, 2024

5  out of  5
rating by larissa magana
"I’ve been insured with Scott Brennan for a little over 6 months now and I couldn’t be happier! Since day one, Amelia was super helpful and patient with me during my switch of insurance. She explained everything with detail and was always so quick with getting back to me via email/call. I’m so happy I switched over to State Farm."
We responded:
"Larissa, thank you for your wonderful review. I'm glad to hear that Amelia was able to assist you so effectively during your switch to State Farm. It's great to know that you are satisfied with our service and that Amelia's detailed explanations and prompt responses made the transition smooth for you. If you ever need further assistance, feel free to reach out. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Heidi Newcomb

August 19, 2024

5  out of  5
rating by Heidi Newcomb
"Always helpful whenever I call or text and have a question. They made the transfer process easy when we moved our policies from California."
We responded:
"Thank you, Heidi, for your positive review. I'm glad we could assist you with your questions and make the transfer process smooth when moving your policies from California. We appreciate your trust in us and are always here to help with any future needs. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Angelika Stelter

August 14, 2024

5  out of  5
rating by Angelika Stelter
"I recently had the pleasure of working with an Sarah who truly went above and beyond in providing exceptional service. From the moment I reached out, I felt valued and supported. Sarah took the time to understand my needs and guided me through the various options available to ensure I made the best choice for my situation. What impressed me the most was her responsiveness. Whenever I had questions or needed clarification, she promptly returned my emails with detailed explanations. Overall, I couldn't be happier with the service I received. I highly recommend this insurance agency to anyone looking for knowledgeable, friendly, and reliable assistance."
We responded:
"Hey Angelika, Thanks so much for your awesome review! I'm really glad Sarah could provide you with such exceptional service. It's great to know she made you feel valued and supported, and that her responsiveness and detailed explanations stood out to you. We appreciate your recommendation and are here for any future needs or questions you might have. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Indigo Cloward

August 6, 2024

5  out of  5
rating by Indigo Cloward
"Scott is great, super helpful and very well informed!! State Farm has been the least frustrating insurance company I’ve had yet, I would highly recommend it to anyone. Always friendly, always quick to fix things, and has made multiple accommodations for me when I’m forgetful or procrastinate. Thank you guys for everything you do!!!!"
We responded:
"Hey Indigo, thanks a ton for the awesome review! I'm glad to hear that you find our service helpful and well-informed. It's great that we've been able to make things easier for you, especially with the accommodations. We're always here to help! If you need anything else, just let us know. - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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James Cuevas

August 2, 2024

5  out of  5
rating by James Cuevas
"Ed is GREAT HELP 👍"
We responded:
"Thank you James!"
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Amy Chandler

July 30, 2024

5  out of  5
rating by Amy Chandler
"Great customer service! Answered all of my questions, With tons of knowledge !"
We responded:
"Hi Amy! Thanks a bunch for the awesome review! I'm so glad we could answer all your questions and provide the knowledge you needed. If you ever have more questions or need assistance, we're here for you! - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Leonard Pollard

July 18, 2024

5  out of  5
rating by Leonard Pollard
"Your agent, Caeden Newby, was patient, accommodating, and very helpful in assisting me to set up for my daughter both auto insurance and renter's insurance. We spoke several times as he explored various options availble to me. Leonard Pollard"
We responded:
"Hi Leonard, thank you so much for your fantastic review! I'm so glad to hear that Caeden was patient, accommodating, and helpful in setting up both auto and renter's insurance for your daughter. We appreciate your kind words and are always here to assist with any future needs or questions! - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Benjamin Beal

July 1, 2024

5  out of  5
rating by Benjamin Beal
"Scott is really easy to talk to and does a great job of giving real world tangible examples to all the intricacies of insurance benefits/coverages. Scott has always provided a great overview of where my coverage looks good and where I could consider additional coverage without ever trying to push me into additional coverage that I am not interested in."
We responded:
"Benjamin, I'm pleased you found my explanations helpful and not pushy! I'm glad you appreciate the detailed overview of your coverage and the suggestions for additional coverage. Thank you for your positive feedback, and I'm here for any future insurance needs you may have! - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Tami Holmes

June 5, 2024

5  out of  5
rating by Tami Holmes
"Caden was very helpful and provided follow up regarding my account. I have had state farm since I was 16, never want any other insurance!"
We responded:
"Tami, your loyalty since age 16 is truly appreciated! Caden and our team are thrilled to have provided you with helpful service and follow-up. We're elated to be your insurance choice and look forward to serving you for many more years to come! Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Kathy Ko

May 31, 2024

5  out of  5
rating by Kathy Ko
"Enjoyed the service received from this office. Always professional and courteous. One of the best customer service I received."
We responded:
"Kathy, we're thrilled you enjoyed the professional and courteous service at our office! We're pleased to hear that you found us to be one of the best in customer service. Thank you for your kind words, and we look forward to assisting you with your insurance needs in the future! Scott Brennan - State Farm Insurance Agent, Portland, OR"
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Raziah Roushan

May 23, 2024

5  out of  5
rating by Raziah Roushan
"Absolutely delighted to have Scott Brennan and his team as my local State Farm representatives! Scott has provided me tip top service in everything from my annual reviews, to increasing/decreasing various plans, helping me through an auto accident, and even sponsoring our art festival! I am appreciate that I get big company insurance provisions along with little office attention to detail. Highly recommend!"
We responded:
"Thank you, Raziah, for recognizing our team's dedication to providing top-notch service and personalized attention. I'm pleased to have assisted you with your insurance needs, from adjusting plans to supporting you through challenging times. Your recommendation means a lot, and we're grateful for your trust in our office. Looking forward to continuing to serve you! - Scott Brennan - State Farm Insurance Agent, Portland, OR"
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tracy Hohe

May 15, 2024

5  out of  5
rating by tracy Hohe
"In my many years of having auto/home insurance, State Farm has the lowest rates and the best customer service. Most importantly, the staff at Scott Brennan State Farm Office has the Greatest Customer Service! All Staff are very knowledgeable and work hard to give Customers the best and lowest pricing in the insurance world. A few weeks ago we were hit by another driver totaling out our car. State Farm immediately set up a rental car and made sure all other matters related to the accident were taken care of. You are in the BEST hands with Scott Brennan State Farm Insurance."
We responded:
"Tracy, your fantastic review truly brightened our day! We're thrilled that you found our team to provide the greatest customer service and lowest pricing. It's wonderful to hear that we could assist you promptly and efficiently after your car accident. We're here for you whenever you need us! - Scott Brennan, State Farm Insurance Agent, Portland, OR"
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Billy Robinson

May 13, 2024

5  out of  5
rating by Billy Robinson
"Best rates I’ve had. Very responsive and work with you."
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Lon Holston

April 26, 2024

5  out of  5
rating by Lon Holston
"Ceaden, was straight forward and was very helpful as an agent. You should talk to him!"
We responded:
"Thank you, Lon, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Caeden always puts our customers first."
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Nick McCarthy

April 24, 2024

5  out of  5
rating by Nick McCarthy
"Provides great service and continually helps me optimize my plan. Thank you!"
We responded:
"Hi Nick! Thank you so much for your feedback about our team! We are always looking to make our insurance experience better for our clients, so we are happy to hear that we delivered! Thank you so much for choosing our agency, and hope to see you again soon! - Scott Brennan - State Farm Insurance Agent | Portland, OR"